Expert Auto Parts 30 Day Warranty.

This warranty covers defective parts and items sent incorrectly. We offer a parts only warranty.

NO LABOR COSTS are covered for any part sold by Expert Auto Parts. In the event that the part is defective we will first attempt to replace it and if a replacement cannot be sent we will issue a refund for the total sale amount. In the event a reorder is made prior to return of the first part we will require payment for the second part and refund the initial order upon return. Return shipping costs will not be reimbursed. Upon contacting Expert Auto Parts please provide a detailed explanation as to why the part is being returned.

In the event a part is returned that does not fit the specifications listed in this warranty Expert Auto Parts reserves the right to apply a 25% restocking fee and withhold shipping amounts in the refund. Expert Auto Parts is not responsible for items delivered to the address given at the time of sale according to tracking information but not taken into possession by the customer.

Items ordered for ‘testing purposes only’ or ordered incorrectly by the customer will not be available for return. Verify with a mechanical or body expert the actual part needed before ordering. We do a very good job at sending correct parts and would ask you, our customer to do the necessary research before ordering. Items returned after the warranty period will not be refunded and will be returned to sender. Parts must be received within 30 days of the original shipment delivery date in order to be accepted.

Expert Auto Parts 30 Day Warranty.

Below are some exceptions that will either void a warranty or are exceptions to our 30 day standard warranty:

Engines are complete assemblies including manifolds, oil pan, timing belts and covers, fuel injection or carburetor, we guarantee only the long block. The manifolds, gaskets, seals, hoses, oil pan, timing belts and covers, fuel injection or carburetor, are not. Accessories such as but not limited to Turbos, Starters, air compressors, alternator, power steering pumps, optical distributors or electrical water pumps are usually not included nor under warranty in regards to the sale and/or warranty of an engine. If these parts are purchased separately they will be under warranty. Other items that may need to be replaced are the water pump, distributor cap, spark plugs and wires and possibly timing chain. Expert Auto Parts will not be held liable for these parts listed as they are considered high-wear parts.

Instrument and Speedometer Clusters : We do not guarantee mileage. For particular vehicles such as but not limited to Lexus, Audi, BMW, Mercedes and Cadillac the customer will be required to take the cluster to a dealership to have the unit reprogrammed. Expert Auto Parts will not return or refund any units until the customer can provide written documentation from an Authorized Dealer proving the part was reprogrammed and still not functioning properly.

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